BinoBet Privacy Policy for Accounts, Payments and Site Use

Last Updated: September 16, 2026

Effective Date: September 16, 2026

This Privacy Policy explains how we collect, use, share, retain and protect personal data when you visit our site, create an account, contact support, use promotions, make payments, complete verification or use responsible gambling controls. It applies to the website, mobile browser experience, account area, cashier, communications and services that link to this Policy.

Who we are and how to contact us

BinoBet operates the casino, sportsbook and connected account services described on our site. Questions about personal data and privacy rights can be sent to [email protected] with “Privacy Request” in the subject line. Written correspondence may be addressed to 71 Queen Victoria Street, London EC4V 4AY, United Kingdom. We may request identity confirmation before disclosing or changing account data.

Personal data we collect

We collect data you provide directly, data generated through account activity and technical data created when you use the site.

• Registration data: name, date of birth, email, telephone, address, country, username and account currency.
• Verification data: identity documents, photographs, proof of address, payment ownership and source-of-funds records.
• Transaction data: deposit and withdrawal amounts, method identifiers, wallet addresses, transaction hashes, payment status and account balance history.
• Gaming data: games, bets, stakes, results, round IDs, promotion use, wagering progress and VIP activity.
• Technical data: IP address, device, browser, operating system, language, timestamps, identifiers, cookies and security logs.
• Communication data: live-chat transcripts, email, complaint records, survey answers and marketing preferences.
• Player-protection data: limits, reality checks, cooling-off, self-exclusion, risk indicators and support interactions.

Why we process personal data

We use data to create and secure accounts, confirm age and identity, process transactions, provide games and sports betting, administer bonuses, prevent fraud, investigate disputes, deliver support and apply responsible gambling controls. We also use information to maintain service performance, detect technical faults, comply with legal duties, keep accounting records and manage complaints.

Where privacy law requires a legal basis, processing may rely on performance of a contract, compliance with a legal obligation, our legitimate interests in security and service operation, consent, or the protection of vital interests. Consent can be withdrawn where it is the applicable basis, without affecting earlier lawful processing.

Cookies and similar technologies

We use necessary cookies for login, account security, language, payment continuity and responsible gambling settings. Analytics cookies help us understand site performance and navigation. Preference cookies remember choices, while marketing or affiliate cookies can measure a campaign or referral. Local storage and device identifiers may perform similar functions.

You can control non-essential cookies through the consent tool or browser settings. Blocking necessary cookies can interrupt login, cashier and security functions. Cookie retention differs by purpose; session cookies end when the browser closes, while persistent cookies remain for the stated period or until removed.

Payment, verification and fraud-prevention partners

We may share required data with payment processors, banks, wallet and blockchain service providers, identity-verification services, hosting providers, security vendors, analytics services, customer-support tools, professional advisers and regulators or authorities. Each recipient receives the data needed for its role. Payment providers can apply their own privacy notices and retention rules.

We do not sell identity documents or payment credentials. Personal data may be disclosed where law, court process, fraud investigation, player protection or a valid regulatory request requires it.

International transfers

Service providers can process data outside your country. Where required, we use contractual safeguards, adequacy decisions, access controls and transfer assessments. The safeguards depend on the destination, recipient and category of information.

How long we retain data

Retention depends on account status, transaction history, legal duties, fraud prevention, responsible gambling controls, disputes and regulatory requirements. Verification and payment records may remain after account closure where financial or legal rules require them. Marketing data is removed or suppressed after an opt-out, while a minimal suppression record can be kept to prevent new messages.

How we protect information

We use encrypted transmission, access controls, logging, monitoring, secure hosting, staff permissions, fraud detection and account-authentication measures. No system can eliminate every risk. You should use a unique password, protect the registered email and notify support if account access or a payment method may be compromised.

Your privacy rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may opt out of marketing at any time and complain to the relevant data-protection authority. Some requests can be limited where we must retain records for payments, fraud prevention, self-exclusion, legal claims or regulatory duties.

Send a request from the registered email and describe the right you wish to use. We can ask for information necessary to confirm identity and protect the account from an unauthorised request.

Age and children’s data

Our services are for people who meet the legal gambling age. We use age and identity checks and do not knowingly create accounts for children. If we identify underage data, we can restrict the account, preserve required evidence and take steps required by law.

Marketing preferences

You can change email, SMS and push-notification choices from account settings or through an unsubscribe link. A marketing opt-out does not stop essential accounts, payment, security or responsible gambling messages.

External links and policy changes

Third-party websites, payment services and game studios may publish separate privacy terms. Review them before providing information directly. We can update this Policy when services, law or processing practices change. The date at the top shows the latest revision, and material changes may also be communicated through the site or account.